PRIVACY POLICY
Effective Date: September 1, 2026
Last Revised: September 29, 2026
Gonzalez Landscaping & Tree Service, Inc. ("we," "us," or "our") respects your privacy and is committed to protecting the personal information collected through our website, https://gonzalezland.com/. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or request our services.
This policy applies strictly to information collected through our website and digital communications. It complies with California privacy laws, including the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), and the California Online Privacy Protection Act (CalOPPA).
1. Information We Collect
We collect information that identifies, relates to, describes, or could reasonably be linked with you or your household ("personal information"). The categories of personal information we collect depend on how you interact with our website.
A. Information You Provide Directly
When you submit a quote request, contact form, or communicate with us, we collect:
- Identifiers: First name, last name, email address, phone number, and physical property address.
- Commercial Information: Details regarding the specific services you request, project notes, or property details provided in form fields.
B. Information Collected Automatically
When you visit our website, certain technical information is collected automatically through standard web technology and security tools:
- Internet and Network Activity: IP address, browser type, operating system, access times, and pages viewed on our site.
We do not collect sensitive personal information, such as social security numbers, financial account details, precise geolocation, or health data.
2. Sources of Personal Information
We obtain personal information from the following sources:
- Directly from You: When you complete our "Request A Quote" form, send an email, or call our office.
- Automatically via Website Technologies: Through standard web hosting log files and automated security plugins, specifically Google reCAPTCHA, which operates on our forms to prevent automated spam.
3. How We Use Your Personal Information
We collect and use your personal information for the following business purposes:
- Responding to your service inquiries and providing quotes for landscaping, tree trimming, irrigation, drainage, or sod installation.
- Scheduling service calls, site visits, and project evaluations.
- Communicating regarding ongoing projects or customer support.
- Protecting our website from automated spam, abuse, and security threats.
- Fulfilling our legal obligations and protecting our legal rights.
We do not use personal information for cross-context behavioral advertising or automated profiling.
4. Disclosures of Personal Information to Third Parties
In the preceding 12 months, we have disclosed personal information for business operations only. We do not sell personal information, and we do not share personal information with third parties for cross-context behavioral advertising.
The table below outlines the categories of personal information disclosed to service providers and contractors over the past 12 months:
| Category of Personal Information | Category of Recipient | Business Purpose for Disclosure | Sale or Share Status |
|---|---|---|---|
| Identifiers (Name, Email, Phone, Address) | Web hosting and form processing providers | Processing form submissions and delivering quote requests to our team | Not Sold or Shared |
| Network/Device Activity (IP Address, Interaction Data) | Security and anti-spam service provider (Google reCAPTCHA) | Verifying human submission and protecting website forms from abuse | Not Sold or Shared |
We may also disclose personal information if required by law, court order, or government regulation.
5. Cookies and Tracking Technologies
Our website uses minimal cookie technology necessary for operational security and form processing. We do not run advertising pixels, marketing trackers, or third-party analytical cookies.
| Cookie Name | Provider / Category | Purpose | Duration |
|---|---|---|---|
| _GRECAPTCHA | Google reCAPTCHA (Strictly Necessary) | Distinguishes human site visitors from automated bots to protect quote forms from spam | 6 months |
| Session Cookies | Website Platform (Strictly Necessary) | Maintains security and core navigation functions during your browsing session | Session end |
Google reCAPTCHA collects hardware and software information, such as device and application data, to analyze form interactions. This data is subject to Google's Privacy Policy and Terms of Service. You can learn more by visiting Google's Privacy Policy (Opens in a new tab).
6. Your California Privacy Rights (CCPA / CPRA)
If you are a California resident, you have specific rights regarding your personal information under California law.
A. Summary of Your Rights
- Right to Know and Access: You have the right to request that we disclose what personal information we collect, use, and disclose about you.
- Right to Delete: You have the right to request that we delete personal information we have collected from you, subject to certain legal exceptions (such as retaining records to complete a requested transaction or maintain tax compliance).
- Right to Correct: You have the right to request that we correct inaccurate personal information maintained about you.
- Right to Opt Out of Sale or Sharing: We do not sell or share personal information. Therefore, no opt-out request is necessary.
- Right to Limit Use of Sensitive Personal Information: We do not collect or process sensitive personal information.
- Right to Non-Discrimination: We will not discriminate against you for exercising any of your privacy rights. We will not deny services, charge different prices, or provide a different level of quality.
B. How to Exercise Your Rights
To submit a request to know, delete, or correct your personal information, contact us using either of the methods below:
- Phone: (805) 573-0809
- Email: info@gonzalezland.com
C. Verification Process
To protect your privacy, we must verify your identity before fulfilling your request. When you submit a request, we will match the information you provide (such as your name, email, and phone number) against the information in our records. If we cannot verify your identity, we may ask for additional confirmation. You may also designate an authorized agent to make a request on your behalf by providing written authorization signed by you.
7. Global Privacy Control (GPC) and Opt-Out Signals
California law requires businesses to state whether they respond to automated opt-out preference signals, including the Global Privacy Control (GPC). Because our website does not track users across third-party sites or sell/share personal data, our system does not alter its behavior upon receiving a GPC signal. However, we do not engage in any activity that GPC signals are designed to block.
8. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, including providing requested services, responding to inquiries, resolving disputes, and satisfying legal, accounting, or reporting obligations.
Contact form submissions are stored securely in our customer records for active project management and standard business recordkeeping. reCAPTCHA tracking cookies expire automatically after 6 months.
9. Children's Privacy
Our website is intended for general audiences and property owners requiring landscaping services. We do not knowingly collect or solicit personal information from children under 16 years of age. If we learn that we have collected personal information from a child under 16, we will delete that information promptly.
10. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, loss, alteration, or disclosure. However, no internet transmission or electronic storage system is 100% secure, and we cannot guarantee absolute security.
11. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. When updates are made, we will revise the "Last Revised" date at the top of this page. We encourage you to review this page periodically to stay informed about how we protect your information.
12. Contact Information
If you have questions, comments, or requests regarding this Privacy Policy or our data practices, please contact us at:
Gonzalez Landscaping & Tree Service, Inc.
530 L.A. Ave #115-331
Moorpark, CA 93021
Landscaping Services: (805) 573-0809 | info@gonzalezland.com
Tree Trimming Services: (805) 551-5133 | jon@gonzalezland.com
License: CA C-27 Lic. 926236